Why ledger.com/start matters
When you unbox a Ledger hardware wallet, the first online action you should take is visit ledger.com/start. That page is the official, curated starting point — it contains the exact steps, verified downloads, and links you need to initialize your device safely. Using the official start page reduces the risk of phishing or accidentally downloading tampered software. It also centralizes guidance for onboarding, including videos, regional support, and clear explanations about recovery phrases and device pairing.
What to expect on ledger.com/start
The start page typically guides you to three core tasks: (1) confirm the model of Ledger you purchased, (2) download Ledger Live (the companion desktop/mobile app), and (3) initialize the device to generate your recovery phrase. Ledger provides step-by-step visuals so you can follow along on your screen while handling the hardware. Crucially, the page highlights security warnings — for example, never enter your recovery phrase online, and never share it with anyone.
Step-by-step setup (safe and simple)
Setting up a Ledger device involves a few careful steps that take about 10–20 minutes. First, power on the device and ensure the packaging was intact. Next, visit ledger.com/start and download Ledger Live for your operating system. After installing Ledger Live, use it to install the device firmware if prompted, and follow the on-device prompts to create a new wallet. The device will display a recovery phrase — write it down on the provided card. Do not take photos or store the phrase digitally. After confirming the recovery phrase on the device, add apps (Bitcoin, Ethereum, etc.) through Ledger Live and open the corresponding accounts to view balances.
Download Ledger Live
Always download Ledger Live from the official site linked on ledger.com/start. Ledger Live is the secure, signed companion that manages apps and firmware updates for your device.
Create and store recovery phrase
The 24-word recovery phrase is your last resort. Write it down on the supplied card and store it offline in a secure, fireproof location. Consider splitting copies across trusted safes if appropriate.
Security essentials — what ledger.com/start warns you about
Ledger stresses several non-negotiable rules: (1) never share your recovery phrase, (2) never enter the phrase on a website or app, (3) keep firmware up to date only via Ledger Live, and (4) prefer hardware-backed confirmations for all sensitive actions. The site also explains how to verify downloads and distinguish official Ledger communications from scam attempts. These warnings exist because social engineering often targets new users during the onboarding window.
Connecting to dApps and using DeFi safely
Once your Ledger device is set up, you’ll often want to use it with decentralized applications (dApps) or connect it to third-party wallets (e.g., MetaMask) for signing transactions. Ledger Live supports many integrations directly; for others, the recommended route is to connect via a trusted wallet that supports hardware wallets and sign each transaction on the device. ledger.com/start provides links and walkthroughs for connecting to popular services. Always inspect transaction details on-device before approving — malicious dApps can try to trick you into approving broad contract permissions.
Recovery scenarios and firmware updates
If your device is lost or damaged, your recovery phrase lets you restore funds to a new Ledger or compatible wallet. Ledger’s documentation on ledger.com/start and support pages explains the proper recovery flow and highlights what information Ledger staff will and will not ask for during support. Firmware updates sometimes include security fixes — only apply updates from Ledger Live and verify the device’s screen prompts during the update process to guard against tampering.
Practical tips for everyday users
- Keep a small, clean workspace when revealing your recovery phrase — distractions increase the risk of mistakes.
- Do not connect your Ledger to publicly shared computers or networks when performing sensitive operations.
- Use a password manager to store any account credentials related to exchanges or services, but never store the recovery phrase in a password manager.
- Consider a steel backup solution for the recovery phrase if you need long-term durability against fire or water.
FAQs — quick answers
A: It’s the safest official starting point. Always cross-check URLs and prefer direct navigation rather than following random links. Ledger’s start page centralizes verified downloads and instructions.
A: No. Photos can be leaked or accessed by cloud backups. Keep the phrase offline.
A: Follow Ledger Live’s official firmware update instructions. If you suspect tampering, contact Ledger support through the official site before proceeding.
Final thoughts
Starting with a hardware wallet is an empowering step toward custody and control over digital assets. Using ledger.com/start ensures you follow the secure, official onboarding path that reduces the most common risks. Treat your recovery phrase like the keys to a safe-deposit box: protect it, back it up physically, and minimize digital exposure. With careful setup and healthy security habits, a Ledger device gives you a robust and user-friendly way to own crypto securely for years to come.